Animation Mentor Support Center

How To: Reset Your Password

If you have forgotten your password, please follow these steps to regain access to your account:

  1. Go to the Account Login page on the Registration Portal
  2. Select "Forgot Your Password" and enter the email associated to your account
    • If you do not remember your account email, or you no longer have access to that email, please submit a Support Request
  3. After entering your email, you will be prompted with your "Secret Question"
  4. You will receive the temporary password by email - please check your spam/junk folders if the email does not arrive
    • IMPORTANT NOTE: Login will fail if you include whitespace characters in your password (so use caution when copy/pasting your temp password to not include an extra space)
  5. Once you have regained access to the Registration Portal, head to My Account > Change Password to set your new password
  6. Once set, this password will be used for both the Registration Portal and Student Campus.
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