Animation Mentor Support Center

Why will my refund take 45 days to complete?

Refunds take up to 45 days to process due to our internal systems and processes – refunds require the work of several departments and different procedures and forms of documentation are involved depending on the payment method used. In addition, we allow time for the banking institutions to complete the refunds in full on their end in our estimate.

We understand that 45 days seems like a very long time, and we agree. In most cases we are able to complete them sooner, but we allow for the maximum time it could take in our policy.

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