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Maya can't find plug-in path...?

I've been having difficulty getting Maya to run the AM tool shelf plug-in. Running the installer didn't work, I got the "can't create file" error message, so I tried installing it manually following the instructions given by AnimationRigs.com. I finally got Maya to load the arXaos bundle in the plug-in manager but then I got a licensing error. My login info was/is entered correctly & tech support says my licensing stuff appears to be in order anyway so that's not what is causing the problem. Nor are there firewalls or antivirus programs to get in the way...

I've tried copying the arXaos file to various plug-in folders under all the Autodesk and Maya folders I can find on my Mac because, for whatever reason, Maya says it can't find the command procedure "MAYA_PLUG_IN_PATH." I created a plug-in folder under Users/Shared/Autodesk/Modules/Maya/2014 but that didn't work either. AMP runs just fine, by the way. Even if I can't load rigs correctly without the tool shelf, everything else seems to be fine. Other than just reinstalling Maya altogether, I don't know what to do. Has anyone else experienced this problem?

Rachel Bowman

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Hi Rachel,

If the arXoas menu is showing up in Maya, then that means that the plugin has been installed and is working. The problem sounds like your computer is somehow preventing the AM menu from connecting to the AM servers for some reason, which is not allowing the license to go through. Have you tried using a proxy program such as Hotspot Shield in order to see if the problem is ISP related?

Beau Pratt 0 votes
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Hey Beau,

I have tried using hotspot shield, but I'm sure it wouldn't hurt to try it again. I'll run it again and see what happens. Thanks :)

Rachel Bowman 0 votes
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Okay, Maya was able to connect to the servers and check the licenses successfully. However, now I'm getting an error that says "pymel.internal.factories: couldn't create a PyNode for manipulator type arAnimManipulator." What can I do about that?

Rachel Bowman 0 votes
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It sounds like you may have an older version of the AM Menu. Try downloading the latest AM Menu from the Tools page and reinstalling it. This should hopefully solve the issue.

Beau Pratt 0 votes
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Reinstalled the menu and everything's working like it should now. Thanks for the help, Beau :)

Rachel Bowman 0 votes
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